Privacy Policy
Last updated: August 27, 2026
Mysterious Games L.L.C-FZ (“Mysterious Games”, “we”, “us”, or “our”) respects your privacy and is committed to protecting personal information processed through our games, applications, website, and related services.
This Privacy Policy explains what information may be collected when you use our games and services, how it may be used, and what choices you have regarding your information.
This Privacy Policy applies to games and applications published or operated by Mysterious Games L.L.C-FZ, including Stellar Clash, as well as our website and support communications.
1. Information We May Collect
Depending on the game, platform, device, region, and features you use, we may collect or process the following types of information:
Device and Technical Information
This may include:
device identifiers;
operating system and device model;
language and region;
IP address;
application version;
crash and diagnostic information;
technical information related to application performance.
Gameplay and Usage Information
We may collect information about how you interact with our games, including:
game progress;
levels completed;
gameplay events;
session duration and frequency;
in-game actions;
interactions with game features;
purchases and advertising interactions.
Account Information
If a game provides account functionality, we may process information associated with your account, such as:
user or player identifier;
account identifier provided by a platform or authentication provider;
game progress associated with your account.
Information You Provide to Us
If you contact us directly, we may receive information that you voluntarily provide, such as:
your email address;
your name or player identifier;
the contents of your message;
information required to investigate technical or support issues.
2. How We Use Information
We may use collected information to:
operate and provide our games and services;
save and synchronize game progress;
improve gameplay, balance, and game features;
analyze game performance and user behavior;
diagnose bugs, crashes, and technical issues;
provide customer support;
prevent fraud, abuse, and security incidents;
display and measure advertising where applicable;
measure marketing and user acquisition campaigns;
process in-app purchases through platform providers;
comply with applicable laws and legal obligations.
3. Third-Party Services
Our games may use third-party services and software development kits (“SDKs”) to provide functionality such as analytics, backend services, advertising, attribution, authentication, and crash reporting.
Depending on the specific game and version, these services may include providers such as:
Microsoft PlayFab – backend services, player accounts, and game data;
Yandex AppMetrica – analytics and application performance measurement;
AppLovin MAX and associated advertising networks – advertising and ad mediation;
Google Play Services – platform functionality and services on Android;
Apple services – platform functionality and services on iOS.
These third-party providers may process device information, identifiers, usage information, advertising information, and other data in accordance with their own privacy policies.
The exact third-party services used may vary between our games and may change as our products evolve.
4. Advertising
Some of our games may display advertisements provided by third-party advertising networks.
Advertising providers may process information such as:
advertising identifiers;
device information;
IP address;
interaction with advertisements;
approximate location derived from technical information;
information used to measure advertising performance.
Where required by applicable law or platform policies, we request consent before using information for personalized advertising or tracking.
You may be able to limit personalized advertising or reset advertising identifiers through your device settings.
5. Analytics
We may use analytics services to understand how users interact with our games.
Analytics information may help us evaluate:
player retention;
gameplay progression;
feature usage;
technical performance;
crashes and errors;
effectiveness of game updates.
We use this information to improve our games and user experience.
6. In-App Purchases
Purchases made within our games are processed by the relevant application store, such as Google Play or the Apple App Store.
Mysterious Games does not directly receive or store your full payment card information.
Payment processing is governed by the terms and privacy policies of the applicable platform provider.
7. Data Sharing
We do not sell personal information.
We may share or allow access to information only where reasonably necessary with:
service providers operating game infrastructure;
analytics providers;
advertising and attribution partners;
platform providers;
technical service providers;
authorities where required by applicable law.
These parties may process information only for purposes related to providing their services, subject to their respective agreements and legal obligations.
8. Data Retention
We retain information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:
providing our games and services;
maintaining player progress;
resolving technical issues;
complying with legal obligations;
preventing fraud and abuse.
Retention periods may vary depending on the type of information, the game, and the services involved.
When information is no longer required, we may delete or anonymize it.
9. Data Deletion and Privacy Requests
You may contact us to request access to, correction of, or deletion of personal information associated with you, where applicable.
To submit a privacy or data deletion request, contact:
Please include sufficient information to allow us to identify your game account, such as your player ID or other relevant account identifier.
Certain information may be retained where required by law or where necessary for security, fraud prevention, dispute resolution, or compliance purposes.
10. Security
We use reasonable administrative, organizational, and technical measures designed to protect information from unauthorized access, loss, misuse, alteration, or disclosure.
However, no electronic storage or transmission method can be guaranteed to be completely secure.
11. Children's Privacy
Our games are not intended to knowingly collect personal information from children in violation of applicable law.
Where a game is made available to younger audiences, we take steps required by applicable law and platform policies regarding age, consent, advertising, and data collection.
If you believe that a child has provided personal information to us inappropriately, please contact us at:
12. International Data Transfers
Our service providers may process or store information in countries other than the country in which you reside.
Where required, appropriate safeguards are used to protect personal information transferred internationally in accordance with applicable data protection laws.
13. Your Rights
Depending on where you live, applicable law may provide you with rights regarding your personal information, including the right to:
request access to your information;
request correction of inaccurate information;
request deletion of your information;
object to or restrict certain processing;
withdraw consent where processing is based on consent;
request information about how your data is used.
To exercise these rights, contact us at:
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our games, technologies, legal requirements, or data practices.
When we make changes, we will update the “Last updated” date at the top of this page.
We encourage users to review this Privacy Policy periodically.
15. Contact Us
If you have questions about this Privacy Policy, our privacy practices, or your personal information, contact us at:
Mysterious Games L.L.C-FZ
Meydan Grandstand, 6th floor
Meydan Road, Nad Al Sheba
Dubai, United Arab Emirates
Email: hello@mysteriousgames.ae